Effective Date: 20th July 2023
Thank you for choosing Bouquet Please (“the Company”). We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you visit our website or make a purchase from us. We prioritise transparency in our data practices and handle your information responsibly.
When you visit our website or engage in a transaction with us, we automatically gather certain information about your device and interactions. “Personal Information” refers to data that uniquely identifies an individual.
Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, websites or products viewed, search terms, and interactions with our site.
Purpose of collection: To optimize our website’s performance, accurately load the site for you, and perform analytics to enhance your browsing experience.
Source of collection: Automatically gathered through cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processors, including WordPress, Woocommerce (our online store platform), and Omnisend (our email database processor).
Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal ID), email address, and phone number.
Purpose of collection: To fulfill our contractual obligations, process payments, arrange shipping, communicate with you, screen orders for potential risk or fraud, and provide relevant information or advertising based on your preferences.
Source of collection: Collected directly from you during the purchase process.
Disclosure for a business purpose: Shared with our processors, including WordPress, Woocommerce, PayPal, Afterpay, Omnisend, and Shippo (for order delivery purposes).
Examples of Personal Information collected: Gift card message, delivery instructions related to the receiver’s address.
Purpose of collection: To provide customer support and fulfill your order delivery instructions.
Source of collection: Collected directly from you.
We may share your Personal Information with trusted service providers to assist us in providing our services and fulfilling our contractual obligations. For example:
Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For this purpose, we utilize Google Analytics to understand how our customers interact with our website. You can review Google’s data practices and opt-out options in their Privacy Policy available at https://policies.google.com/privacy?hl=en.
Moreover, we may share certain information about your website usage, purchases, and interactions with our advertisements on other websites with our advertising partners. Some of this information may be collected through the use of cookies or similar technologies, based on your location and preferences.
To opt-out of targeted advertising:
Please note that opting out of targeted advertising may not completely prevent information sharing with third-party advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions provided in the “Behavioral Advertising” section above.
Our website uses cookies, which are small pieces of information downloaded to your computer or device to enhance your browsing experience. Cookies allow the website to remember your actions and preferences, making it easier for you to navigate the site. They also provide valuable insights into how users interact with our website.
We use various types of cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in your browser settings. However, blocking or removing cookies may impact your user experience, as some parts of our website may not function optimally.
For detailed instructions on managing cookies, please refer to your browser’s “Help” file or visit www.allaboutcookies.org.
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The effective date will be indicated at the beginning of the policy.
If you have any questions about our privacy practices, wish to make a complaint, or need further information, please contact us via email at [email protected].
Last updated: 20th July 2023
If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority, the Office of the Australian Information Commissioner, at https://www.oaic.gov.au/.
