Quick answers to common questions.
Yes we can! We can take care of your wedding, party or corporate event, and offer both dried or fresh flowers for events. Send us an email at [email protected] with the details and we’ll be in touch to help you out!
We are an online business only, all our designs are made in our studio. Have a sneak peak of what it looks like on our instagram.
We certainly can! We ca do custom bouquets for larger orders, even using your business colours in the bouquet! Perfect for client gifting.
Yes, we can fit out retail stores, window displays and more with a custom design. Get in touch with us to find out more.
We would love to help you with a custom bouquet for a special occasion! Please be aware that timeframes could be longer depending on stock or the design required. Custom bouquet pricing starts from $300.00.
Dried flowers can last anywhere from 1-3 years, depending on the types of flowers and the care they receive. Sometimes they can last even longer if properly cared for!
To keep your dried flowers looking their best, avoid direct sunlight, excess humidity, and handling them too often. Gently dust them occasionally to maintain their beauty.
No, dried flowers don’t need water since they have already been preserved. Adding water may cause them to mould or lose their shape.
Yes, dried flowers are generally safe for people with allergies, as their pollen has been removed during the drying process. However, it’s always good to be cautious if you have severe flower-related allergies, as they are still natural.
Delivery operates on a flat-rate basis, with prices varying based on the delivery location. To find out the specific rate for your area, simply add an item to your cart, enter your postcode and the shipping cost will be calculated automatically.
For most major cities, the delivery fee is $10, while rural areas typically range between $20 to $40. Please note that some remote regions in Australia may have higher delivery charges.
The delivery timeframe varies depending on your location. As our base is in Melbourne, the delivery time may increase the further you are from Melbourne or a major city.
For an approximate idea, most major cities on the east coast typically receive their deliveries within 2-4 business days after dispatch. Rural areas may experience slightly longer delivery times; usually 5-7 days, but up to 14 days.
To provide you with more accurate estimates, we display delivery timeframes in the cart whenever possible.
At the moment, we can’t offer specific time deliveries, but it’s something we aim to provide in the future.
No, we may look into adding this option for Melbourne in the future.
For select locations we offer Express Shipping for an increased rate – we have found that within Melbourne and surrounds this usually takes 1 business day to most locations.
We ship Australia wide. However, please check the bouquet descriptions for any state-specific quarantine restrictions that might apply. For our lovely customers in WA and TAS, please take note of this.
Unfortunately no, as our bouquets are made of natural flowers, we cannot deliver outside of Australia due to export & import restrictions on plants.
Orders will be dispatched 1-2 business days after we receive your order, Monday to Friday. If you place an order over the weekend, we’ll process it on Monday and dispatch it on Tuesday.
At this time, we do not deliver to hospitals.
Once your order is sent, you’ll receive an email from our shipping provider, Shippo, with your tracking details.
Take a peek in your spam or junk folder, as our courier service, Shippo, sends a separate email to you.
If you still cannot find this email, please get in touch.
Email us urgently at [email protected] with the correct address, and we’ll update it for you. Keep in mind that this might incur additional shipping fees.
If you can’t find the answers you need, we are contactable via email [email protected]. We’ll reply within 1 business day.
