Delivery
Delivery Rates
We offer $10 flat rate shipping to all major metro areas
For most rural areas we have $20 flat rate shipping, however some very remote areas will incur a greater shipping cost.
To know the exact shipping cost to your destination, simply add the items to your cart and enter your postcode. Our system will calculate the rate for you 📦
Delivery Speed
Delivery times will vary by destination and delivery method chosen.
Where possible, we will display the approximate timeframes beside the delivery rates in the cart. All timeframes are in business days from dispatch date. Select locations will also have express shipping options available for an increased rate.
We deliver all our bouquets from our studio in Melbourne. In general, the closer you are to Melbourne or a major city, the faster the delivery.
Our Packaging
Our
Packaging
We are proud to be part of the Noissue Eco Packaging Alliance. This means that all of our packaging – from the tape to the tissue paper – is sustainable.
Sustainably Stunning
While dried flowers can be delicate, we want to make sure your bouquet arrives in the best condition possible.
Each bouquet is delicately wrapped in tissue paper to preserve its form during transit. We then place it in a recycled cardboard box, cushioned with 100% recyclable and compostable hex-wrap paper, providing protection against any bumps or bruises on its journey to its destination.
To add a personal touch, we top it off with another layer of tissue paper and attach a message card. Finally, we seal the box with our 100% compostable & recyclable tape, and even our stickers are eco-friendly!
- WA & Tasmania Restricted Items
Unfortunately a few of our flowers cannot be sent to Tasmania or WA due to import restrictions. If these restrictions affect a bouquet, we will highlight this on the product page.
Delivery FAQ
Delivery operates on a flat-rate basis, with prices varying based on the delivery location. To find out the specific rate for your area, simply add an item to your cart, enter your postcode and the shipping cost will be calculated automatically.
For most major cities, the delivery fee is $10, while rural areas typically range between $20 to $40. Please note that some remote regions in Australia may have higher delivery charges.
The delivery timeframe varies depending on your location. As our base is in Melbourne, the delivery time may increase the further you are from Melbourne or a major city.
For an approximate idea, most major cities on the east coast typically receive their deliveries within 2-4 business days after dispatch. Rural areas may experience slightly longer delivery times; usually 5-7 days, but up to 14 days.
To provide you with more accurate estimates, we display delivery timeframes in the cart whenever possible.
At the moment, we can’t offer specific time deliveries, but it’s something we aim to provide in the future.
No, we may look into adding this option for Melbourne in the future.
For select locations we offer Express Shipping for an increased rate – we have found that within Melbourne and surrounds this usually takes 1 business day to most locations.
We ship Australia wide. However, please check the bouquet descriptions for any state-specific quarantine restrictions that might apply. For our lovely customers in WA and TAS, please take note of this.
Unfortunately no, as our bouquets are made of natural flowers, we cannot deliver outside of Australia due to export & import restrictions on plants.
Orders will be dispatched 1-2 business days after we receive your order, Monday to Friday. If you place an order over the weekend, we’ll process it on Monday and dispatch it on Tuesday.
At this time, we do not deliver to hospitals.
Once your order is sent, you’ll receive an email from our shipping provider, Shippo, with your tracking details.
Take a peek in your spam or junk folder, as our courier service, Shippo, sends a separate email to you.
If you still cannot find this email, please get in touch.
Email us urgently at [email protected] with the correct address, and we’ll update it for you. Keep in mind that this might incur additional shipping fees.